MTA On Line Self Help Page

Remote is not changing channels

RCA Remote Control

There are many factors that can affect a remote's ability to control a device. Some of the more simple ones are:

  • On the remote, press the "To TV" button and try again.
  • Verify the light on the top of the remote blinks when any button is pressed. If the light doesn't blink then the batteries may be dead.
  • Replace the batteries and try again. If the light on the remote control still does not blink, there may be a problem with the remote itself. Go to any MTA office to have it tested.
  • Make sure your the remote's pathway to the device is unobstructed.
  • Ensure that the remote control is pointed directly at the sensor on the device.
  • Try using the remote control closer to the device.
  • If you have a second set top box, try the remote control from that unit and see if it works. If both remotes fail to control a devices, it is likely the device or some other outside interference. 
  • Power cycle the non functioning Set Top Box.
  • Call the Help Desk at 745-6821 or 272-6821
Programming
Owners Manual
Remote won't control my VCR
>  Remote is not changing channels 
Do I have to use this remote?
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

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